Market Share by Top Websites

1 Freshdesk is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Agile CRM is clearly lagging behind, losing to Freshdesk in all segments.

Websites Categories

1 Freshdesk has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Shopping, Computer & Electronics and 184 other categories.

2 Agile CRM is leading in Law, Alternative & Natural Medicine, Fitness, Weddings and 4 other categories.


1 Freshdesk is leading in most countries, including United States, United Kingdom, India, Russia and 138 other countries.

2 Agile CRM is leading in Sudan, Senegal, Rwanda, Nicaragua and 4 other countries.