Market Share by Top Websites

1 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Agile CRM is still behind Salesforce Live Agent in all market share segments.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Computer & Electronics, Travel and 137 other categories.

2 Agile CRM is leading in Internet & Telecom, Marketing & Advertising, Online Marketing, News & Media and 37 other categories.

Geography

1 Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Australia, Portugal and 89 other countries.

2 Agile CRM is leading in Russia, France, India, Poland and 36 other countries.