Market Share by Top Websites

1 Agile CRM is leading in The Entire Web.

2 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Shopping, Autos & Vehicles, Computer & Electronics, Career & Education and 86 other categories.

2 Agile CRM is leading in Business & Industry, Internet & Telecom, Marketing & Advertising, Arts & Entertainment and 70 other categories.

Geography

1 Agile CRM is leading in most countries, including France, Australia, India, Russia and 52 other countries.

2 Salesforce Live Agent is leading in United States, United Kingdom, Brazil, Germany and 43 other countries.