2
In terms of market share, AliveChat is clearly lagging behind, losing to Kayako in all segments.
1
AliveChat has better usage coverage in more websites categories. Including Sports, Science & Education, Health, Arts & Entertainment and 6 other categories.
2
Kayako is leading in Computers Electronics & Technology, Jobs & Career, Business & Consumer Services, Games and 3 other categories.
1
Kayako is leading in most countries, including Australia, United Kingdom, Canada, India and 23 other countries.
2
AliveChat is leading in United States, China, France, Germany and 15 other countries.