Market Share by Top Websites

1 AliveChat is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Kayako is clearly lagging behind, losing to AliveChat in all segments.

Websites Categories

1 AliveChat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Career & Education, Travel and 136 other categories.

2 Kayako is leading in Jobs & Employment, Games, Gambling, Video Games and 15 other categories.


1 Kayako is leading in most countries, including Australia, Netherlands, Italy, Russia and 48 other countries.

2 AliveChat is leading in United States, Great Britain, Canada, Germany and 43 other countries.