Market Share by Top Websites

1 AliveChat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Kayako is clearly lagging behind, losing to AliveChat in all segments.

Websites Categories

1 AliveChat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Career & Education, Internet & Telecom and 133 other categories.

2 Kayako is leading in Jobs & Employment, Gambling, Games, Casinos and 15 other categories.

Geography

1 Kayako is leading in most countries, including United Kingdom, Germany, Russia, Australia and 47 other countries.

2 AliveChat is leading in United States, India, Canada, Mexico and 34 other countries.