Market Share by Top Websites

1 SmartSupp is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, AliveChat is clearly lagging behind, losing to SmartSupp in all segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 182 other categories.

2 AliveChat is leading in Universities & Colleges, Basketball, Baseball, Insurance and 11 other categories.

Geography

1 SmartSupp is leading in most countries, including Czech Republic, Poland, Slovakia, Brazil and 145 other countries.

2 AliveChat is leading in Kenya, Bahrain, Guam and Ethiopia.