Market Share by Top Websites

1 SmartSupp is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, AliveChat is clearly lagging behind, losing to SmartSupp in all segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 184 other categories.

2 AliveChat is leading in Universities & Colleges, Baseball, Basketball, Insurance and 9 other categories.

Geography

1 SmartSupp is leading in most countries, including Czech Republic, Poland, Slovakia, Brazil and 153 other countries.

2 AliveChat is leading in Bhutan, Syrian Arab Republic, Sierra Leone, Rwanda and 2 other countries.