Market Share by Top Websites

1 Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Base Lead Capture Form is clearly lagging behind, losing to Salesforce Live Agent in all segments.

Websites Categories

1 Salesforce Live Agent has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Lifestyle, Science & Education and 20 other categories.

2 Base Lead Capture Form hasn't got a lead over Salesforce Live Agent in any websites category.

Geography

1 Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Canada, Australia and 138 other countries.

2 Base Lead Capture Form is leading in Botswana.