Market Share by Top Websites

1 Concrete5 is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Zendesk Portal is clearly lagging behind, losing to Concrete5 in all segments.

Websites Categories

1 Zendesk Portal has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Games, Sports and 9 other categories.

2 Concrete5 is leading in Science & Education, Health, Heavy Industry & Engineering, Law & Government and 7 other categories.


1 Concrete5 is leading in most countries, including United States, Japan, United Kingdom, Germany and 112 other countries.

2 Zendesk Portal is leading in Brazil, South Korea, Indonesia, Vietnam and 18 other countries.