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IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
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In terms of market share, Hariken is clearly lagging behind, losing to IBM Customer Experience Analytics in all segments.
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IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Finance, Lifestyle, Computers Electronics & Technology, E-commerce & Shopping and 15 other categories.
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Hariken is leading in News & Media, Arts & Entertainment, Law & Government and Adult.
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IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, China, India and 63 other countries.
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Hariken is leading in Brazil, Portugal, Nigeria and Mozambique.