Market Share by Top Websites

1 Zendesk Knowledge Base is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Diafan.CMS is clearly lagging behind, losing to Zendesk Knowledge Base in all segments.

Websites Categories

1 Zendesk Knowledge Base has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Business & Consumer Services, Lifestyle and 19 other categories.

2 Diafan.CMS is leading in Heavy Industry & Engineering.

Geography

1 Zendesk Knowledge Base is leading in most countries, including United States, United Kingdom, Japan, Germany and 133 other countries.

2 Diafan.CMS is leading in Russia, Belarus, Ukraine, Kazakhstan and 2 other countries.