Market Share by Top Websites

1 IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, Dynatrace is clearly lagging behind, losing to IBM Customer Experience Analytics in all segments.

Websites Categories

1 IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Business & Industry, Shopping, Finance, Banking and 127 other categories.

2 Dynatrace is leading in Autos & Vehicles, Makes & Models, Automotive Industry, Football and 11 other categories.

Geography

1 IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, France, Japan and 55 other countries.

2 Dynatrace is leading in Brazil, Australia, Canada, Italy and 48 other countries.