In terms of market share, eAssistancePro is clearly lagging behind, losing to Zoho Chat in all segments.
Zoho Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Arts & Entertainment, Career & Education and 57 other categories.
eAssistancePro is leading in Programming, Home & Garden and Gardening.
Zoho Chat is leading in most countries, including United States, India, Indonesia, Colombia and 56 other countries.
eAssistancePro is leading in Croatia.