Market Share by Top Websites

1 GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.

2 In terms of market share, Echo is clearly lagging behind, losing to GetSatisfaction in all segments.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 85 other categories.

2 Echo is leading in Adult and Climbing.

Geography

1 GetSatisfaction is leading in most countries, including United States, United Kingdom, Russia, Germany and 39 other countries.

2 Echo is leading in Hungary, Malta, Switzerland and Tunisia.