Market Share by Top Websites

1 Facebook Messenger Chat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Kayako is clearly lagging behind, losing to Facebook Messenger Chat in all segments.

Websites Categories

1 Facebook Messenger Chat has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 205 other categories.

2 Kayako is leading in Gambling, Casinos, Sports, Office Products and one other category.

Geography

1 Facebook Messenger Chat is leading in most countries, including Vietnam, United States, Brazil, Poland and 183 other countries.

2 Kayako is leading in Marshall Islands and Botswana.