Facebook Messenger Chat
169,712 websites

Facebook Messenger Chat is free to use

https://messenger.fb.com/blog/2-2-release/

Messenger Customer Chat Plugin for websites. The widget allows customers to communicate with businesses on their websites using Messenger.

VS

Zendesk Chat
143,167 websites

Zendesk Chat offers both free and paid options

http://www.zopim.com

Zendesk chat (formaly Zopim) is a web based chat application for online business owners, born out of frustration for existing Live Chat solutions. The Live Chat industry for web based customer sales and support is not new, and neither are t...

Market Share by Top Websites

1 Facebook Messenger Chat is leading in The Entire Web.

2 Zendesk Chat is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

Websites Categories

1 Zendesk Chat has better usage coverage in more websites categories. Including Computers Electronics & Technology, Lifestyle, Business & Consumer Services, Finance and 19 other categories.

2 Facebook Messenger Chat is leading in News & Media.

Geography

1 Facebook Messenger Chat is leading in most countries, including Vietnam, Poland, Taiwan, Thailand and 123 other countries.

2 Zendesk Chat is leading in United States, United Kingdom, India, France and 30 other countries.