Market Share by Top Websites

1 FreshChat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Skype Web SDK is clearly lagging behind, losing to FreshChat in all segments.

Websites Categories

1 FreshChat has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Lifestyle, Business & Consumer Services and 14 other categories.

2 Skype Web SDK is leading in Community & Society, News & Media, Arts & Entertainment, Adult and 2 other categories.


1 FreshChat is leading in most countries, including United States, India, United Kingdom, Canada and 122 other countries.

2 Skype Web SDK is leading in Italy, Romania, Greece, Serbia and 9 other countries.