Market Share by Top Websites

1 Salesforce is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Freshdesk is still behind Salesforce in all market share segments.

Websites Categories

1 Salesforce has better usage coverage in more websites categories. Including Business & Industry, Computer & Electronics, Shopping, Career & Education and 150 other categories.

2 Freshdesk is leading in Internet & Telecom, Sports, Web Hosting, Adult and 46 other categories.


1 Freshdesk is leading in most countries, including India, Poland, Germany, Netherlands and 97 other countries.

2 Salesforce is leading in United States, United Kingdom, Australia, Canada and 62 other countries.