Market Share by Top Websites

1 Salesforce is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Freshdesk is still behind Salesforce in all market share segments.

Websites Categories

1 Salesforce has better usage coverage in more websites categories. Including Business & Industry, Computer & Electronics, Career & Education, Software and 97 other categories.

2 Freshdesk is leading in Internet & Telecom, Shopping, Arts & Entertainment, Education and 86 other categories.


1 Freshdesk is leading in most countries, including United States, United Kingdom, India, Poland and 120 other countries.

2 Salesforce is leading in Japan, China, Korea Republic, Kuwait and 18 other countries.