Market Share by Top Websites

1 Salesforce is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Freshdesk is still behind Salesforce in all market share segments.

Websites Categories

1 Salesforce has better usage coverage in more websites categories. Including Business & Industry, Computer & Electronics, Career & Education, Software and 130 other categories.

2 Freshdesk is leading in Internet & Telecom, Shopping, Arts & Entertainment, Sports and 59 other categories.


1 Freshdesk is leading in most countries, including United Kingdom, India, Russia, Poland and 117 other countries.

2 Salesforce is leading in United States, Australia, Canada, Japan and 33 other countries.