Market Share by Top Websites

1 Salesforce is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Freshdesk is still behind Salesforce in all market share segments.

Websites Categories

1 Salesforce has better usage coverage in more websites categories. Including Business & Industry, Computer & Electronics, Shopping, Career & Education and 139 other categories.

2 Freshdesk is leading in Internet & Telecom, Sports, Music & Audio, Web Hosting and 53 other categories.


1 Freshdesk is leading in most countries, including United Kingdom, India, Poland, Russia and 105 other countries.

2 Salesforce is leading in United States, Australia, Canada, Japan and 45 other countries.