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Freshdesk is leading in The Entire Web.
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Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
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Salesforce Live Agent has better usage coverage in more websites categories. Including Finance, Lifestyle, Science & Education, Community & Society and 9 other categories.
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Freshdesk is leading in Computers Electronics & Technology, Business & Consumer Services, Jobs & Career, Sports and 7 other categories.
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Freshdesk is leading in most countries, including United Kingdom, India, Germany, Canada and 119 other countries.
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Salesforce Live Agent is leading in United States, China, Slovenia, Latvia and 26 other countries.