Market Share by Top Websites

1 Freshdesk is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Zoho CRM is still behind Freshdesk in all market share segments.

Websites Categories

1 Freshdesk has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Business & Consumer Services, Science & Education and 19 other categories.

2 Zoho CRM is leading in Heavy Industry & Engineering.

Geography

1 Freshdesk is leading in most countries, including United States, United Kingdom, India, Germany and 135 other countries.

2 Zoho CRM is leading in Mexico, Peru, Honduras, Paraguay and 7 other countries.