1
Salesforce Live Agent is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, FreshSales is clearly lagging behind, losing to Salesforce Live Agent in all segments.
1
Salesforce Live Agent has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Lifestyle, Science & Education and 20 other categories.
2
FreshSales hasn't got a lead over Salesforce Live Agent in any websites category.
1
Salesforce Live Agent is leading in most countries, including United States, United Kingdom, Canada, Australia and 126 other countries.
2
FreshSales is leading in India, Philippines, South Africa, Nigeria and 12 other countries.