Market Share by Top Websites

1 Medallia is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, GetSatisfaction is clearly lagging behind, losing to Medallia in all segments.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 77 other categories.

2 Medallia is leading in Travel, Accommodation & Hotels, Finance, Restaurants & Delivery and 15 other categories.


1 GetSatisfaction is leading in most countries, including United States, India, Russia, Brazil and 29 other countries.

2 Medallia is leading in Sweden, Norway, Canada, Chile and 21 other countries.