Market Share by Top Websites

1 Medallia is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, GetSatisfaction is clearly lagging behind, losing to Medallia in all segments.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 82 other categories.

2 Medallia is leading in Travel, Accommodation & Hotels, Finance, Restaurants & Delivery and 17 other categories.


1 GetSatisfaction is leading in most countries, including United States, India, Brazil, Japan and 33 other countries.

2 Medallia is leading in Sweden, Colombia, Turkey, France and 16 other countries.