Market Share by Top Websites

1 Medallia is leading in Top 10K Sites and Top 100K Sites.

2 In terms of market share, GetSatisfaction is clearly lagging behind, losing to Medallia in all segments.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 76 other categories.

2 Medallia is leading in Travel, Accommodation & Hotels, Science, Restaurants & Delivery and 13 other categories.

Geography

1 GetSatisfaction is leading in most countries, including United States, India, Russia, United Kingdom and 31 other countries.

2 Medallia is leading in Sweden, Canada, Poland, Brazil and 21 other countries.