GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 90 other categories.
NowTalk is leading in Basketball, Humor and Baseball.
GetSatisfaction is leading in most countries, including United States, United Kingdom, Russia, India and 44 other countries.
NowTalk hasn't got a lead over GetSatisfaction in any country.