In terms of market share, GetSatisfaction is clearly lagging behind, losing to Personyze in all segments.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 74 other categories.
Personyze is leading in Travel, Online Marketing, Adult, Autos & Vehicles and 21 other categories.
GetSatisfaction is leading in most countries, including United States, United Kingdom, India, Tuvalu and 46 other countries.
Personyze is leading in Netherlands, Russia, Israel, Turkey and 13 other countries.