GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 80 other categories.
Smartify is leading in Visual Arts & Design and Real Estate.
GetSatisfaction is leading in most countries, including United States, United Kingdom, Russia, Japan and 42 other countries.
Smartify hasn't got a lead over GetSatisfaction in any country.