GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 83 other categories.
SocialRMS is leading in Clothing, Home & Garden, Animal Products & Service, Recreation & Hobbies and 6 other categories.
GetSatisfaction is leading in most countries, including United States, India, Tuvalu, United Kingdom and 57 other countries.
SocialRMS hasn't got a lead over GetSatisfaction in any country.