GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 81 other categories.
SocialRMS is leading in Shopping, Clothing, Home & Garden, Recreation & Hobbies and 7 other categories.
GetSatisfaction is leading in most countries, including United States, India, Brazil, Canada and 45 other countries.
SocialRMS hasn't got a lead over GetSatisfaction in any country.