1
Swoop is leading in Top 100K Sites and Top 1M Sites.
2
In terms of market share, GetSatisfaction is clearly lagging behind, losing to Swoop in all segments.
1
GetSatisfaction has better usage coverage in more websites categories. Including Computers Electronics & Technology, Science & Education, Sports, Arts & Entertainment and 6 other categories.
2
Swoop is leading in Food & Drink, Vehicles, Home & Garden, Games and 5 other categories.
1
GetSatisfaction is leading in most countries, including Germany, India, Albania, France and 15 other countries.
2
Swoop is leading in United States, United Kingdom, Canada, Pakistan and 12 other countries.