GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 79 other categories.
Triptease is leading in Travel and Accommodation & Hotels.
GetSatisfaction is leading in most countries, including United States, India, Japan, United Kingdom and 35 other countries.
Triptease is leading in Thailand, Saint Lucia, Poland and Austria.