GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, People & Society, Computer & Electronics and 76 other categories.
Triptease is leading in Accommodation & Hotels.
GetSatisfaction is leading in most countries, including United States, India, Russia, Japan and 30 other countries.
Triptease is leading in Germany and Czech Republic.