2
In terms of market share, GetSatisfaction is clearly lagging behind, losing to TurnSocial in all segments.
1
GetSatisfaction has better usage coverage in more websites categories. Including Computers Electronics & Technology, Science & Education, Sports, Arts & Entertainment and 8 other categories.
2
TurnSocial is leading in Business & Consumer Services, Vehicles and Pets & Animals.
1
GetSatisfaction is leading in most countries, including United States, Germany, India, United Kingdom and 20 other countries.
2
TurnSocial is leading in Cyprus, Hong Kong, Romania and South Africa.