GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 76 other categories.
TurnTo is leading in Shopping, Home & Garden, Clothing, Beauty & Fitness and 14 other categories.
GetSatisfaction is leading in most countries, including United Kingdom, France, India, Russia and 33 other countries.
TurnTo is leading in United States, Australia, Romania, China and one other country.