Market Share by Top Websites

1 Twilio is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, GetSatisfaction is clearly lagging behind, losing to Twilio in all segments.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 62 other categories.

2 Twilio is leading in Shopping, Law & Government, Law, Sports and 30 other categories.

Geography

1 Twilio is leading in most countries, including United States, India, United Kingdom, Canada and 47 other countries.

2 GetSatisfaction is leading in Russia, Italy, Romania, Sweden and 9 other countries.