Market Share by Top Websites

1 Twilio is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, GetSatisfaction is clearly lagging behind, losing to Twilio in all segments.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, People & Society and 64 other categories.

2 Twilio is leading in Construction & Maintenance, Transportation & Logistics, Pets & Animals, Telecommunications and 20 other categories.

Geography

1 Twilio is leading in most countries, including United States, India, Canada, United Kingdom and 26 other countries.

2 GetSatisfaction is leading in Russia, Japan, France, Pakistan and 15 other countries.