Market Share by Top Websites

1 Twilio is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, GetSatisfaction is clearly lagging behind, losing to Twilio in all segments.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Internet & Telecom, Arts & Entertainment, Computer & Electronics, People & Society and 63 other categories.

2 Twilio is leading in Business & Industry, Shopping, Law & Government, Law and 37 other categories.


1 Twilio is leading in most countries, including United States, India, Brazil, Germany and 61 other countries.

2 GetSatisfaction is leading in Tuvalu, Japan, Sweden, Denmark and 15 other countries.