Market Share by Top Websites

1 Twilio is leading in Top 10K Sites.

2 GetSatisfaction is leading in Top 1M Sites.

Websites Categories

1 GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, People & Society and 62 other categories.

2 Twilio is leading in Telecommunications, Pets & Animals, Real Estate, Chats & Forums and 14 other categories.


1 GetSatisfaction is leading in most countries, including Russia, United Kingdom, France, Malaysia and 17 other countries.

2 Twilio is leading in United States, China, Japan, Canada and 16 other countries.