1
Userneeds is leading in Top 100K Sites and Top 1M Sites.
2
In terms of market share, GetSatisfaction is clearly lagging behind, losing to Userneeds in all segments.
1
Userneeds has better usage coverage in more websites categories. Including Food & Drink, Sports, Gambling, Heavy Industry & Engineering and 9 other categories.
2
GetSatisfaction is leading in Computers Electronics & Technology, Arts & Entertainment, Health, Law & Government and one other category.
1
GetSatisfaction is leading in most countries, including United States, Germany, India, United Kingdom and 20 other countries.
2
Userneeds is leading in Finland, Sweden, Denmark, Ireland and 5 other countries.