GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 64 other categories.
UserReport is leading in Shopping, News & Media, Science, Clothing and 20 other categories.
GetSatisfaction is leading in most countries, including United States, India, United Kingdom, Japan and 28 other countries.
UserReport is leading in Denmark, Sweden, Ukraine, Norway and 14 other countries.