GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 66 other categories.
UserReport is leading in Shopping, News & Media, Education, Science and 25 other categories.
GetSatisfaction is leading in most countries, including United States, United Kingdom, Russia, Germany and 28 other countries.
UserReport is leading in Denmark, Ukraine, Sweden, Viet Nam and 14 other countries.