GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 69 other categories.
UserReport is leading in Shopping, News & Media, Education, Clothing and 25 other categories.
GetSatisfaction is leading in most countries, including United States, India, Russia, Brazil and 27 other countries.
UserReport is leading in Denmark, Ukraine, Sweden, Norway and 8 other countries.