GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 75 other categories.
UserReport is leading in Shopping, News & Media, Newspapers, Clothing and 21 other categories.
GetSatisfaction is leading in most countries, including United States, India, Japan, United Kingdom and 32 other countries.
UserReport is leading in Denmark, Ukraine, Norway, Germany and 10 other countries.