GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 80 other categories.
UserReport is leading in Shopping, News & Media, Clothing, Law & Government and 21 other categories.
GetSatisfaction is leading in most countries, including United States, United Kingdom, India, Tuvalu and 47 other countries.
UserReport is leading in Denmark, Sweden, Ukraine, Norway and 8 other countries.