GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, People & Society, Computer & Electronics and 55 other categories.
UserReport is leading in Shopping, News & Media, Sports, Finance and 29 other categories.
GetSatisfaction is leading in most countries, including United States, India, Russia, United Kingdom and 26 other countries.
UserReport is leading in Sweden, Denmark, Ukraine, Norway and 11 other countries.