2
In terms of market share, GetSatisfaction is clearly lagging behind, losing to UserReport in all segments.
1
GetSatisfaction has better usage coverage in more websites categories. Including Computers Electronics & Technology, Science & Education, Sports, Arts & Entertainment and 9 other categories.
2
UserReport is leading in Heavy Industry & Engineering, Jobs & Career and News & Media.
1
GetSatisfaction is leading in most countries, including United States, Germany, India, United Kingdom and 20 other countries.
2
UserReport is leading in Denmark, Russia, Vietnam, Colombia and one other country.