GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 65 other categories.
UserReport is leading in Shopping, News & Media, Finance, Science and 24 other categories.
GetSatisfaction is leading in most countries, including United States, United Kingdom, Japan, Mexico and 31 other countries.
UserReport is leading in Denmark, Sweden, Ukraine, Russia and 15 other countries.