GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Arts & Entertainment, Computer & Electronics and 79 other categories.
UserReport is leading in Shopping, News & Media, Newspapers, Clothing and 22 other categories.
GetSatisfaction is leading in most countries, including United States, India, Tuvalu, Great Britain and 54 other countries.
UserReport is leading in Denmark, Sweden, Ukraine, Norway and 8 other countries.