2
In terms of market share, GetSatisfaction is clearly lagging behind, losing to Vicomi in all segments.
1
GetSatisfaction has better usage coverage in more websites categories. Including Computers Electronics & Technology, Science & Education, Sports, Arts & Entertainment and 7 other categories.
2
Vicomi is leading in Community & Society and Lifestyle.
1
GetSatisfaction is leading in most countries, including United States, Germany, India, United Kingdom and 19 other countries.
2
Vicomi is leading in Israel and Jamaica.