GetSatisfaction is leading in Top 100K Sites and Top 1M Sites.
GetSatisfaction has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, People & Society and 68 other categories.
Vicomi is leading in Adult, News & Media, Chats & Forums, TV & Video and 9 other categories.
GetSatisfaction is leading in most countries, including United States, India, Russia, United Kingdom and 26 other countries.
Vicomi is leading in Thailand, Israel, Rwanda, Greece and 9 other countries.