Market Share by Top Websites

1 IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, GetSocial is clearly lagging behind, losing to IBM Customer Experience Analytics in all segments.

Websites Categories

1 GetSocial has better usage coverage in more websites categories. Including Business & Industry, Arts & Entertainment, Internet & Telecom, People & Society and 119 other categories.

2 IBM Customer Experience Analytics is leading in Shopping, Finance, Banking, News & Media and 43 other categories.

Geography

1 GetSocial is leading in most countries, including Russia, Brazil, India, France and 120 other countries.

2 IBM Customer Experience Analytics is leading in United States, United Kingdom, Japan, China and 16 other countries.