Market Share by Top Websites

1 Intercom is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 Despite its recent growth, Help Scout is still behind Intercom in all market share segments.

Websites Categories

1 Intercom has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Shopping and 199 other categories.

2 Help Scout is leading in General Merchandise, Archives and Education & Resources.


1 Intercom is leading in most countries, including United States, United Kingdom, Japan, France and 178 other countries.

2 Help Scout is leading in French Polynesia and Saint Vincent.