Market Share by Top Websites

1 Intercom is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Help Scout is clearly lagging behind, losing to Intercom in all segments.

Websites Categories

1 Intercom has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Arts & Entertainment and 204 other categories.

2 Help Scout is leading in Board & Card Games, General Merchandise and Education & Resources.


1 Intercom is leading in most countries, including United States, British Indian Ocean Territory, United Kingdom, Japan and 199 other countries.

2 Help Scout is leading in Tuvalu.