Market Share by Top Websites

1 Staff Start is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Help Scout is clearly lagging behind, losing to Staff Start in all segments.

Websites Categories

1 Help Scout has better usage coverage in more websites categories. Including Computers Electronics & Technology, Business & Consumer Services, Arts & Entertainment, Games and 10 other categories.

2 Staff Start is leading in Lifestyle, E-commerce & Shopping, Food & Drink, Sports and 3 other categories.

Geography

1 Help Scout is leading in most countries, including United States, United Kingdom, Germany, Canada and 30 other countries.

2 Staff Start is leading in Japan, Taiwan, South Korea, Indonesia and 11 other countries.