Market Share by Top Websites

1 Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, HomeServiceChats is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Shopping, Internet & Telecom and 64 other categories.

2 HomeServiceChats is leading in Business & Industry, Construction & Maintenance, Health, Dentistry and 4 other categories.

Geography

1 Kayako is leading in most countries, including United States, United Kingdom, Australia, Russia and 68 other countries.

2 HomeServiceChats is leading in Zimbabwe, Ghana and Venezuela.