Market Share by Top Websites

1 Zendesk Chat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, HubSpot Chat is clearly lagging behind, losing to Zendesk Chat in all segments.

Websites Categories

1 Zendesk Chat has better usage coverage in more websites categories. Including Computers Electronics & Technology, Lifestyle, Finance, Health and 19 other categories.

2 HubSpot Chat is leading in Business & Consumer Services.

Geography

1 Zendesk Chat is leading in most countries, including United States, United Kingdom, India, France and 135 other countries.

2 HubSpot Chat is leading in Ecuador, Nigeria, Costa Rica, Cyprus and 18 other countries.