Market Share by Top Websites

1 IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, KeyOptimize is clearly lagging behind, losing to IBM Customer Experience Analytics in all segments.

Websites Categories

1 IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Finance, Lifestyle, E-commerce & Shopping, Vehicles and 12 other categories.

2 KeyOptimize is leading in Computers Electronics & Technology, Games, Arts & Entertainment, Adult and 3 other categories.

Geography

1 IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, China, India and 61 other countries.

2 KeyOptimize is leading in Indonesia, Saudi Arabia, Barbados, Sri Lanka and 5 other countries.