Market Share by Top Websites

1 IBM Customer Experience Analytics is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Opentracker is clearly lagging behind, losing to IBM Customer Experience Analytics in all segments.

Websites Categories

1 IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Shopping, Finance, Banking, News & Media and 83 other categories.

2 Opentracker is leading in Business & Industry, Internet & Telecom, People & Society, Software and 74 other categories.

Geography

1 IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, France, Japan and 63 other countries.

2 Opentracker is leading in India, Indonesia, Thailand, Egypt and 43 other countries.