Market Share by Top Websites

1 is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 Despite its recent growth, IBM Customer Experience Analytics is still behind in all market share segments.

Websites Categories

1 IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Business & Industry, Shopping, Finance, Banking and 86 other categories.

2 is leading in News & Media, Arts & Entertainment, Newspapers, Sports and 72 other categories.


1 is leading in most countries, including United States, Canada, Taiwan, Mexico and 57 other countries.

2 IBM Customer Experience Analytics is leading in United Kingdom, France, Japan, China and 55 other countries.