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IBM Customer Experience Analytics is leading in Top 100K Sites, Top 1M Sites and The Entire Web.
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TouchCommerce is leading in Top 10K Sites.
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IBM Customer Experience Analytics has better usage coverage in more websites categories. Including Finance, Lifestyle, E-commerce & Shopping, Vehicles and 16 other categories.
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TouchCommerce is leading in Computers Electronics & Technology, Food & Drink, Business & Consumer Services and Law & Government.
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IBM Customer Experience Analytics is leading in most countries, including United States, United Kingdom, China, India and 61 other countries.
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TouchCommerce is leading in Lithuania, Ukraine, Armenia, Estonia and one other country.