Market Share by Top Websites

1 Zendesk Knowledge Base is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, iLion is clearly lagging behind, losing to Zendesk Knowledge Base in all segments.

Websites Categories

1 Zendesk Knowledge Base has better usage coverage in more websites categories. Including Business & Industry, Internet & Telecom, Computer & Electronics, Software and 46 other categories.

2 iLion is leading in Law & Government, Government, Agriculture & Forestry, Law and 4 other categories.

Geography

1 Zendesk Knowledge Base is leading in most countries, including United States, United Kingdom, Brazil, Germany and 139 other countries.

2 iLion is leading in Samoa.