Market Share by Top Websites

1 Zendesk Knowledge Base is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, InstantCMS is clearly lagging behind, losing to Zendesk Knowledge Base in all segments.

Websites Categories

1 Zendesk Knowledge Base has better usage coverage in more websites categories. Including Computers Electronics & Technology, Finance, Business & Consumer Services, Lifestyle and 20 other categories.

2 InstantCMS hasn't got a lead over Zendesk Knowledge Base in any websites category.


1 Zendesk Knowledge Base is leading in most countries, including United States, United Kingdom, Japan, Germany and 136 other countries.

2 InstantCMS is leading in Russia.