Market Share by Top Websites

1 Zendesk Chat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, JivoChat is clearly lagging behind, losing to Zendesk Chat in all segments.

Websites Categories

1 Zendesk Chat has better usage coverage in more websites categories. Including Computers Electronics & Technology, Lifestyle, Business & Consumer Services, Finance and 14 other categories.

2 JivoChat is leading in Heavy Industry & Engineering, Vehicles, Home & Garden, E-commerce & Shopping and 2 other categories.

Geography

1 Zendesk Chat is leading in most countries, including United States, United Kingdom, Italy, France and 143 other countries.

2 JivoChat is leading in Russia, Brazil, Ukraine, Belarus and 11 other countries.