In terms of market share, Katana is clearly lagging behind, losing to Pronto Chat in all segments.
Katana has better usage coverage in more websites categories. Including Business & Industry, News & Media, Internet & Telecom, Software and 10 other categories.
Pronto Chat is leading in Law & Government and Law.
Katana is leading in most countries, including United States, Sweden, Viet Nam, Russia and 10 other countries.
Pronto Chat hasn't got a lead over Katana in any country.