Market Share by Top Websites

1 LiveAgent is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.

2 In terms of market share, Kayako is clearly lagging behind, losing to LiveAgent in all segments.

Websites Categories

1 LiveAgent has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 115 other categories.

2 Kayako is leading in Career & Education, Jobs & Employment, Software, Gambling and 22 other categories.

Geography

1 LiveAgent is leading in most countries, including United States, Slovakia, United Kingdom, Germany and 80 other countries.

2 Kayako is leading in Sweden, Tunisia, Lithuania, Nigeria and 12 other countries.