Market Share by Top Websites

1 Kayako is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Omnize is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Business & Industry, Career & Education, Jobs & Employment, Shopping and 85 other categories.

2 Omnize is leading in E-Commerce, Dictionaries & Encyclopedias, Reference, Pets and one other category.


1 Kayako is leading in most countries, including United States, United Kingdom, India, Italy and 75 other countries.

2 Omnize is leading in Brazil.