Market Share by Top Websites

1 Kayako is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Omnize is clearly lagging behind, losing to Kayako in all segments.

Websites Categories

1 Kayako has better usage coverage in more websites categories. Including Business & Industry, Career & Education, Shopping, Internet & Telecom and 89 other categories.

2 Omnize is leading in E-Commerce, Mental Health, Engineering & Technology, Dictionaries & Encyclopedias and 2 other categories.

Geography

1 Kayako is leading in most countries, including United States, India, United Kingdom, Australia and 69 other countries.

2 Omnize is leading in Brazil.