Kayako is leading in Top 100K Sites and Top 1M Sites.
Kayako has better usage coverage in more websites categories. Including Career & Education, Jobs & Employment, Business & Industry, Shopping and 68 other categories.
Pronto Chat is leading in Law & Government and Law.
Kayako is leading in most countries, including United States, United Kingdom, Australia, India and 69 other countries.
Pronto Chat hasn't got a lead over Kayako in any country.