Market Share by Top Websites

1 SmartSupp is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Kayako is clearly lagging behind, losing to SmartSupp in all segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 189 other categories.

2 Kayako is leading in Jobs & Employment, Casinos and Sports.

Geography

1 SmartSupp is leading in most countries, including Czech Republic, Poland, Slovakia, Brazil and 155 other countries.

2 Kayako is leading in Kuwait, Jersey, Somalia, Rwanda and 2 other countries.