Market Share by Top Websites

1 SmartSupp is leading in Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, Kayako is clearly lagging behind, losing to SmartSupp in all segments.

Websites Categories

1 SmartSupp has better usage coverage in more websites categories. Including Business & Industry, Shopping, Internet & Telecom, Arts & Entertainment and 181 other categories.

2 Kayako is leading in Jobs & Employment, Gambling, Casinos, Insurance and one other category.

Geography

1 SmartSupp is leading in most countries, including Czech Republic, Poland, Brazil, Slovakia and 128 other countries.

2 Kayako is leading in South Africa, Jamaica, Togo, Zimbabwe and 3 other countries.