1
Spot.IM LiveChat is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, Kayako is clearly lagging behind, losing to Spot.IM LiveChat in all segments.
1
Spot.IM LiveChat has better usage coverage in more websites categories. Including News & Media, Computers Electronics & Technology, Arts & Entertainment, Games and 15 other categories.
2
Kayako is leading in Jobs & Career, Business & Consumer Services, Travel & Tourism, Heavy Industry & Engineering and one other category.
1
Spot.IM LiveChat is leading in most countries, including United States, Israel, Spain, Japan and 50 other countries.
2
Kayako is leading in Australia, Kuwait, Finland, Brunei Darussalam and 6 other countries.