Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 65 other categories.
Kayako is leading in Business & Industry, Career & Education, Shopping, Jobs & Employment and 48 other categories.
Spot.IM LiveChat is leading in most countries, including Brazil, Mongolia, Israel, India and 57 other countries.
Kayako is leading in United States, United Kingdom, Australia, Netherlands and 35 other countries.