Kayako is leading in Top 10K Sites and Top 100K Sites.
Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 59 other categories.
Kayako is leading in Business & Industry, Career & Education, Jobs & Employment, Shopping and 50 other categories.
Spot.IM LiveChat is leading in most countries, including Brazil, Viet Nam, India, Israel and 60 other countries.
Kayako is leading in United States, United Kingdom, Australia, Netherlands and 34 other countries.