Kayako is leading in Top 100K Sites and Top 1M Sites.
Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 65 other categories.
Kayako is leading in Business & Industry, Career & Education, Shopping, Jobs & Employment and 49 other categories.
Spot.IM LiveChat is leading in most countries, including Brazil, India, Mongolia, Israel and 54 other countries.
Kayako is leading in United States, United Kingdom, Russia, Australia and 34 other countries.