Kayako is leading in Top 10K Sites, Top 100K Sites and Top 1M Sites.
Spot.IM LiveChat has better usage coverage in more websites categories. Including Arts & Entertainment, People & Society, Internet & Telecom, Music & Audio and 67 other categories.
Kayako is leading in Business & Industry, Career & Education, Jobs & Employment, Shopping and 48 other categories.
Spot.IM LiveChat is leading in most countries, including Brazil, Israel, India, Italy and 80 other countries.
Kayako is leading in United States, Great Britain, Australia, Germany and 28 other countries.