Market Share by Top Websites

1 Zendesk is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.

2 In terms of market share, LINE is clearly lagging behind, losing to Zendesk in all segments.

Websites Categories

1 Zendesk has better usage coverage in more websites categories. Including Arts & Entertainment, Games, Adult, Lifestyle and 18 other categories.

2 LINE is leading in Food & Drink and News & Media.

Geography

1 Zendesk is leading in most countries, including United States, United Kingdom, Canada, Germany and 154 other countries.

2 LINE is leading in Japan, Taiwan, Thailand, South Korea and 3 other countries.