1
Zendesk is leading in Top 10K Sites, Top 100K Sites, Top 1M Sites and The Entire Web.
2
In terms of market share, LINE is clearly lagging behind, losing to Zendesk in all segments.
1
Zendesk has better usage coverage in more websites categories. Including Arts & Entertainment, Games, Adult, Lifestyle and 18 other categories.
2
LINE is leading in Food & Drink and News & Media.
1
Zendesk is leading in most countries, including United States, United Kingdom, Canada, Germany and 154 other countries.
2
LINE is leading in Japan, Taiwan, Thailand, South Korea and 3 other countries.